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Monday, November 5, 2012

The importance of body language

It's not what you say, it's how you say it.  It may be a cliché, but it's very true. 

A definition of body language found on Wikipedia.org is:  a form of mental and physical ability of human non-verbal communication, which consists of body posture, gestures, facial expressions, and eye movements. Humans send and interpret such signals almost entirely subconsciously.

When a person walks into a room, you watch them and before they say a word you've already formed an opinion of them.  You're not shallow or superficial.  They've already said "hello" with you via non-verbal  communication: body language.  That is your famous "first impression" that you never get a second chance to make :)

As a coach you have no choice but to learn as much about this as anything else.

It's a very powerful aspect of communication that very few people have complete control over.  It makes all the difference when starting conversations and gaining trust. It can also be used to manipulate.

Your body language can reveal the truth that your words are trying to hide.   Or it can distort the intention of the words you've chosen to relay.

It's estimated that 85-93% of what you say is conveyed through body language, while words only deliver 7-15% of the message.  Think about that if you are trying to rally your team back into a game or getting them to pick up the pace during a drill.  Think about HOW you deliver your message.

See it for yourself in front of a mirror.  Take a sentence that you would say during a training session or game and try to say it different ways with different body gestures.  "That was a nice try", "Are you playing today?".  Try slouching, standing up straight, hands in and out of your pockets, head up/down, frowning/smiling.  Now change which word you emphasize and even add a sarcastic flare to a word.  See how the message changes.

Picture this: you're at a party, walking up to the host, shuffling your feet, hands in your pockets, with a sad look and your head down, shoulders dropped, let out a *sigh* and say in a monotone voice  "Thanks for inviting me.  I'm having a great time."  See how convincing you are.

So what does this have to do with coaching?  Everything.  It's your #1 non-technical coaching tool.  Positive body language tells your players "trust me, I know what I'm talking about".  As a coach you are trying to get the players to buy into what you're teaching.  Who wants to learn something from somebody who's not excited to teach it? 

So, as a coach, control the factors that affect your non-verbal communication:
  • Look and sound like a coach
  • Be neat in your appearance (shave, clean clothes, shoes in good repair, etc)
  • Eat and stay hydrated so you are just as fresh at the end of training
  • Eliminate as many physical distractions as possible to avoid frustrations
  • Leave your problems at home
  • Mind your posture
  • Remember who you are dealing with
  • Make mental notes/reminders on your practice plan
  • SMILE
Body language is very contagious. And minding it not only makes you a better coach.  It also makes you a better teacher, doctor, mechanic, WalMart employee, police officer, spouse, dog whisperer, etc, etc, etc
Some resources for body language

http://www.youtube.com/watch?v=ZUXtGQkJcQ0

http://www.youtube.com/watch?v=VfE7aVa_mSo

http://www.businessballs.com/body-language.htm

http://changingminds.org/techniques/body/body_language.htm




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